How to archive a tracker ticket type in Intercom
Here is how to archive a tracker ticket type in intercom
- First click on the "Settings" option in the left sidebar menu
- Then click on the "Inbox" item in the Settings menu
- Next click on the "Tickets" option under the Inbox section
- Then click the edit icon next to the ticket you want to archive
- Next click on the "Archive ticket type" button in the top-right corner
- Finally click the "Archive" button in the confirmation dialog
Why should you archive a tracker ticket type in Intercom
Intercom is a versatile platform designed to enhance communication between businesses and their customers.
Archiving a tracker ticket type in Intercom is a simple yet powerful feature that helps keep your workspace organized and efficient. By storing old or resolved tickets, it ensures your interface remains clutter-free and focused on current tasks.
This feature helps streamline operations, making it easier to access priority conversations. It also improves team productivity by allowing better focus on active issues while maintaining a record of past interactions for future reference.
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