Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
Website
Industry
Support
Share this article:

How to archive custom attributes on Intercom

Here is how to archive custom attributes on intercom

  1. First click on "Settings" item in the sidebar menu
  2. Then click on "Data" item in the sidebar menu
  3. Next click on "People" item in the sidebar menu
  4. Then scroll the page to the right
  5. Then click on the edit icon
  6. Then click on the "Archive" button in the pop-up window
  7. Finally click on the "Archive" button to confirm archiving the attribute

Create your own interactive guide with Guideflow

Why should you archive custom attributes on Intercom

Intercom is a powerful platform designed to enhance customer interaction through effective messaging and engagement tools.

Archiving custom attributes within Intercom is a crucial feature that streamlines data management. By archiving, users can keep their workspace uncluttered and focused on current needs. This process helps in maintaining relevant data, preventing information overload, and ensuring that the customer communication strategy remains effective and organized.

Moreover, archiving custom attributes aids in improving data accuracy by enabling teams to retain only the most critical information. This enhances the efficiency of customer support operations and decision-making processes, providing a clearer overview of active user interactions and behavioral insights.

Last update
July 14, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.