Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
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How to add additional office hours on Intercom

Here is how to add additional office hours on intercom

  1. First click on "Settings" item in the left sidebar navigation
  2. Then click on "Office hours" item under the "Workspace" section in the left sidebar navigation
  3. Then click on the "+ Add hours" button on the Office hours page
  4. Then click on the days dropdown to change it
  5. Then select the day from the dropdown menu
  6. Then click on the start time dropdown
  7. Then select a time from the time selection dropdown
  8. Then click on the end time dropdown
  9. Finally select a time from the time selection dropdown

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Why should you add additional office hours on Intercom

Intercom offers a dynamic platform designed to enhance customer interaction and support.

One standout feature is the ability to add additional office hours, allowing businesses to extend their availability and accessibility to customers seamlessly.

This benefit means teams can better manage customer expectations, resulting in increased satisfaction and improved communication. By adjusting office hours, you ensure that customer queries are handled promptly, fostering trust and reliability.

Utilizing this feature optimizes team efficiency while maintaining high-quality service.

Last update
July 14, 2026
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