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How to add click button in internal article on Intercom

Here is how to add click button in internal article on intercom

  1. First click on "Knowledge" item in the left sidebar
  2. Then click on "Articles" item in the sidebar
  3. Next, click on the article link from the main content area
  4. Then click on the "Edit" button
  5. Click on an area in article body
  6. Then click on the "Insert button" icon in the toolbar
  7. Click the "Enter button text" input field and enter your your button text
  8. Then click the "Enter a link" input field and enter the URL
  9. Finally, anywhere outside the input field to save changes
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Why should you add click button in internal article on Intercom

Intercom facilitates seamless customer communication and engagement through its versatile platform.

Adding a click button in an internal article on Intercom simplifies user interaction and enhances navigation. This feature empowers users to take immediate action, improving the overall engagement rate.

By incorporating click buttons, teams can drive users towards specific goals, ensuring a smoother user experience and better content accessibility. Such functionalities not only boost efficiency but also elevate user satisfaction.

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