Intercom

Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.

Website

intercom.com

Industry

Support

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How to add click button in internal article on Intercom

Here is how to add click button in internal article on intercom

First click on "Knowledge" item in the left sidebar
Then click on "Articles" item in the sidebar
Next, click on the article link from the main content area
Then click on the "Edit" button
Click on an area in article body
Then click on the "Insert button" icon in the toolbar
Click the "Enter button text" input field and enter your your button text
Then click the "Enter a link" input field and enter the URL
Finally, anywhere outside the input field to save changes

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Why should you add click button in internal article on Intercom

Intercom facilitates seamless customer communication and engagement through its versatile platform.

Adding a click button in an internal article on Intercom simplifies user interaction and enhances navigation. This feature empowers users to take immediate action, improving the overall engagement rate.

By incorporating click buttons, teams can drive users towards specific goals, ensuring a smoother user experience and better content accessibility. Such functionalities not only boost efficiency but also elevate user satisfaction.

Last update

July 14, 2026

Tutorials