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How to review an email with teammates on Intercom

Here is how to review an email with teammates on intercom

  1. First click on the "Outbound" option in the left sidebar
  2. Then click on the email item in the messages list
  3. Next click on the "Preview" button in the top toolbar
  4. Then click into the input field and type the email address in the preview dialog
  5. Add a comma to add more recipients to preview the email
  6. Finally click the "Send" button in the preview dialog to send the test email
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Why should you review an email with teammates on Intercom

Intercom is a powerful platform designed to enhance customer communication and engagement.

Reviewing emails collaboratively with your team on Intercom streamlines the feedback process and optimizes communication strategies.

This feature allows for real-time discussion and edits, ensuring clarity and consistency in messaging.

Working together in such a seamless manner enhances collaboration, fosters team alignment, and improves the overall effectiveness of customer interactions.

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