How to send a Survey during a specific time in Intercom
Here is how to send a survey during a specific time in intercom
- First click on the "Outbound" item in the left sidebar menu
- Then click on the "New message" button in the top right corner of the messages view
- Click on the "Survey" option from the template selection menu
- Next click on the "Frequency and scheduling" section in the survey settings
- Click on the dropdown menu showing "on any day, any time"
- Select "At custom times" option from the scheduling dropdown menu
- Finally click on the time schedule grid to set specific delivery times
Why should you send a Survey during a specific time in Intercom
Intercom is a communication platform designed to enhance customer interactions with businesses.
One of its powerful features is the ability to send surveys during a specific time. This allows businesses to engage with their audience when they're most likely to be responsive.
Timing your surveys ensures the feedback received is relevant and actionable. Utilizing this feature can improve customer insights and foster stronger relationships.
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