Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
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How to set a stop date for sending a WhatsApp message in Intercom

Here is how to set a stop date for sending a whatsapp message in intercom

  1. First click on "Outbound" item in the left sidebar menu
  2. Then click on "New message" button in the top right corner of the main content area
  3. Next click on "WhatsApp" template option from the available message templates
  4. Then click on "Frequency and scheduling" dropdown section in the message settings
  5. Next click on "Custom date" radio button under the Stop sending section
  6. Finally select the stop date and time in the custom date picker

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Why should you set a stop date for sending a WhatsApp message in Intercom

Intercom is a powerful tool for personalized customer communication, effortlessly enhancing engagement and support.

The ability to set a stop date for sending WhatsApp messages in Intercom ensures messages are timely and relevant, ceasing when no longer necessary. This feature helps manage campaigns effectively by aligning them with specific timeframes, reducing the risk of outdated information reaching customers.

By utilizing this feature, businesses can maintain control over their messaging strategy, improving customer interactions and overall communication efficiency.

Last update
May 26, 2026
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