Aircall

Aircall is a cloud-based phone system for businesses, offering call routing, team collaboration, and CRM integrations.

Website

aircall.io

Industry

Phone Dialer

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How to route a call to an external number in Aircall

Here is how to route a call to an external number in aircall

First click on "Numbers" item in the left sidebar
Then click on the "Numbers" tab to view the list of numbers
Next click on the name of the number you want to manage from the table
Then click on the "Edit" button
Click on the "+" button to add a new step
Then click on the "Redirect to" option
Next select "External number" option
Then type your phone number into the "Enter your number" input field
Finally click on the "Publish" button to save the changes

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Why should you route a call to an external number in Aircall

Aircall is a cloud-based phone system designed to enhance business communication effortlessly.

One of its standout features is the ability to route calls to external numbers efficiently. This feature ensures that important calls are never missed, no matter where your team is located.

Routing calls to an external number in Aircall allows seamless management of remote teams and ensures continuity in customer service, providing flexibility and maintaining business productivity even when employees are on the go.

This capability helps businesses stay connected, creating a more responsive and robust communication system that adapts to ever-changing operational demands.

Last update

August 3, 2026

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