How to publish a public article on Intercom
Here is how to publish a public article on intercom
- First click on the "Knowledge" item in the left sidebar
- Then click on the "Content" section in the left sidebar navigation
- Next click on the article in the content list
- Click the "Publish" button in the top right corner of the article editor
- Click on the dropdown menu in the publish dialog
- Select the Help Center collection you want to put your article from the dropdown options
- Click the "Publish article" button in the publish dialog
- Finally click on "Go to Help Center" in the confirmation dialog
Why should you publish a public article on Intercom
Intercom is a powerful platform that connects businesses with their customers through personalized communication.
Publishing a public article on Intercom is a seamless way to share knowledge with a wide audience, enhancing visibility and engagement. This feature boosts your brand's credibility and positions your business as an industry thought leader.
By crafting valuable content, you foster trust and create deeper connections with your audience. Harnessing this tool opens doors to new interactions, driving customer loyalty and growth.
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