Zendesk
Zendesk is a customer support and ticketing software for seamless service experiences.
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How to integrate Zendesk with Mailchimp

Here is how to integrate zendesk with mailchimp

  1. First in the Admin Center, click on "Apps and integrations" in the left sidebar menu
  2. Then click on "Zendesk Support apps" under Apps section
  3. Click on "Marketplace" button in the top right corner
  4. Enter "Mailchimp" in the search box
  5. Click on the "Mailchimp Activity" app card
  6. Click on the "Install" button on the app details page
  7. Enter your Zendesk domain name in the text field
  8. Then click on "Sign in" button
  9. In the installation form, set up the installation
  10. Click on the "Sign In with Mailchimp Activity" link
  11. Enter your Mailchimp login credentials
  12. Next click on "Log In" 
  13. Click on "Allow" button to authorize the integration
  14. Finally, click on "Install" button to complete the app installation
  15. Your Zendesk account will now be successfully connected to Mailchimp

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Why should you integrate Zendesk with Mailchimp

Zendesk is your all-in-one platform for managing customer support and improving customer experiences.

Integrating Zendesk with Mailchimp allows businesses to seamlessly link their customer support with email marketing efforts. This integration can enhance customer engagement by ensuring that subscribers receive timely support updates, while also benefiting from targeted email campaigns.

By aligning support and marketing, businesses can streamline communication processes and build stronger relationships with their audience, ultimately leading to increased customer satisfaction and loyalty.

Last update
March 2, 2026
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