DocuSign
DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.
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How to enable sender notification when a comment is posted in an envelope sent by an API user in DocuSign

Here is how to enable sender notification when a comment is posted in an envelope sent by an api user in docusign

  1. First click on the "Admin" link in the top navigation menu
  2. Then scroll down the page to view more options in the admin section
  3. Next click on "Email Preferences" in the left sidebar under the "SIGNING AND SENDING" section
  4. Then click on the "API User" tab to switch to API user email preferences
  5. Next scroll down the page to view more email notification options for API users
  6. Then click on the checkbox for "A comment is posted in an envelope I've sent" to enable this notification
  7. Finally click on the "Save Changes" button to save the updated email preferences

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Why should you enable sender notification when a comment is posted in an envelope sent by an API user in DocuSign

DocuSign transforms the way you manage and sign documents, making workflows seamless and efficient.

Enabling sender notifications for comments in envelopes boosts communication by keeping you informed instantly. It enhances collaboration, as you'll never miss important feedback or inquiries from recipients.

When API users send documents, timely notifications ensure that you're aware of ongoing discussions, allowing for prompt responses and smooth transaction processes. This feature not only streamlines document management but also supports a proactive approach to user interaction, enhancing overall productivity.

Last update
February 14, 2026
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