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How to delete a transfer branch in AI voice agent in Aircall

Here is how to delete a transfer branch in ai voice agent in aircall

  1. First click on "AI Agents" in the left sidebar
  2. Then click on "AI Voice Agents" in the displayed options
  3. Next click on the voice entry you want to manage
  4. In the agent configuration menu, click on "Call transfer rules"
  5. Click on the three dots icon next to the transfer branch you want to delete
  6. Then click on the "Delete branch" button
  7. Finally, click on the "Save" button
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Why should you delete a transfer branch in AI voice agent in Aircall

Aircall is a cloud-based phone system designed to streamline communication processes for businesses.

Deleting a transfer branch in the AI voice agent feature of Aircall is a simple process that enhances operational efficiency.

Removing unnecessary transfer branches can lead to a more direct and personalized customer experience by eliminating redundant pathways.

This streamlined approach ensures customers reach the right team swiftly, improving overall satisfaction and strengthening business interactions.

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