HubSpot

HubSpot is an all-in-one CRM platform with marketing, sales, and service automation.

Website

hubspot.com

Industry

CRM

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How to create knowledge base tags in HubSpot

Here is how to create knowledge base tags in hubspot

First click on the "Content" option in the left sidebar
Then click on "Knowledge Base" item in the content menu
Click on the name of an article in the knowledge base articles list
Next click on the "Settings" button in the top-right corner of the article editor
Select "Tags & metadata" tab in the Settings modal window
Click on the tags dropdown field to open tag selection
To create a new tag, click on "Add a tag" link at the bottom of the tags dropdown
Enter the tag name in the Add a tag dialog
Then click on the "Create" button
Alternatively, click on the tags dropdown field to open tag selection
Next type the name of your new tag in the search field
Then click the "Add "[tag name]" tag"
You have successfully created a new tag, which can now be applied to any of your articles

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Why should you create knowledge base tags in HubSpot

HubSpot is an all-in-one platform designed to enhance your marketing, sales, and customer service efforts.

Creating knowledge base tags in HubSpot allows users to effectively categorize content, making information retrieval quicker and more intuitive. These tags help in organizing vast amounts of data which can significantly improve the user's search experience, helping them find relevant information effortlessly.

By utilizing these tags, businesses can streamline internal processes, ensure consistency, and enhance customer satisfaction through efficient content management.

Last update

February 6, 2026

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