HubSpot
HubSpot is an all-in-one CRM platform with marketing, sales, and service automation.
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How to create and edit personas in HubSpot

Here is how to create and edit personas in hubspot

  1. First, navigate to Settings and click "Properties" in the left sidebar
  2. Then go to Objects and select "Contact Properties"
  3. Enter "Persona" in the search properties field
  4. Click on the "Persona" property to open the details
  5. Click on "Add another persona" to add a new persona
  6. Then enter the name of the new persona
  7. Fill in all the additional details for the persona, such as the description, internal notes, demographics, and other relevant information
  8. Once done, click "Save" to create and save the persona
  9. Your persona has successfully been created
  10. To edit an existing persona, hover over the option and click "Edit"
  11. Finally, click "Save" in top right to apply and save the changes

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Why should you create and edit personas in HubSpot

HubSpot is a powerful platform designed to streamline and enhance your marketing, sales, and customer service efforts.

Creating and editing personas in HubSpot is a feature that allows you to deeply understand and segment your audience.

By developing detailed personas, businesses can tailor their content and communication strategies, leading to more personalized and effective marketing campaigns.

This results in improved customer engagement and increased conversion rates, ultimately driving business growth and success.

Last update
February 6, 2026
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