Zendesk is a comprehensive customer service platform designed to improve customer interactions and streamline communication.
The feature to archive articles in bulk in Zendesk Guide simplifies managing your knowledge base by allowing multiple articles to be archived simultaneously, saving time and effort.
Archiving outdated or less relevant articles helps maintain a clean and efficient platform, improving the accessibility and accuracy of information for users.
Embracing this feature makes the content management process more efficient, providing a seamless experience for both users and administrators.