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How to add callout button in internal article on Intercom

Here is how to add callout button in internal article on intercom

  1. First, navigate to the "Knowledge" section in the left sidebar
  2. Then, click on "Articles" within the "Content" section of the left sidebar
  3. Next, click on the article link from the article content area
  4. After that, click on the edit icon to modify the article
  5. Then, click on the article text area
  6. Next, click on the "Insert callout" icon in the editor toolbar
  7. Finally, click on the "Save" button to confirm changes
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Why should you add callout button in internal article on Intercom

Intercom is a leading customer messaging platform designed to build stronger client relationships through seamless communication.

Adding a callout button in an internal article on Intercom is an impactful feature that enhances user engagement. This dynamic tool allows users to emphasize important content, making it more accessible for the team.

Including a callout button ensures key information stands out, streamlining internal communication. This feature boosts clarity and efficiency, fostering a more organized workflow.

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