Zendesk

Zendesk is a customer support and ticketing software for seamless service experiences.

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zendesk.com

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Support

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How to add a language to your Help Center in Zendesk

Here is how to add a language to your help center in zendesk

First in Guide admin, click on the "Settings" icon in the left sidebar
Then click on "Language settings" in the left sidebar menu
Next click on "Add new language" button in the main content area
In the modal window, click on the language dropdown menu
Next select the language you want to add from the dropdown list
Enter a "Help Center name" for the new language, typically a translated version of your default Help Center name
Then, click on "Add language" button to confirm
Finally click on "Save" button in the top-right corner of the page to save the changes

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Why should you add a language to your Help Center in Zendesk

Zendesk is an intuitive platform designed to enhance customer support experiences worldwide.

By adding a new language to your Help Center, you empower your global customers to access support content in their native tongue, improving accessibility and customer satisfaction.

This feature allows your team to cater to diverse audiences, fostering inclusivity and demonstrating attentiveness to varied customer needs. It streamlines support processes, ensuring smoother interactions and stronger connections with your international customer base.

Last update

March 2, 2026

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