HubSpot is a powerful tool designed to help businesses grow by streamlining marketing, sales, and customer service processes.
The ability to unpublish a knowledge base article in HubSpot is a desirable feature for maintaining an up-to-date and relevant customer support library.
This feature allows you to temporarily hide outdated or incorrect information, ensuring that your audience accesses only the most accurate content.
By keeping your knowledge base clean and current, you enhance user experience and uphold the credibility of your business communications.