DocuSign

DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.

Website

docusign.com

Industry

Collaboration

Share this article:

How to set the failed access code authentication landing page in DocuSign

Here is how to set the failed access code authentication landing page in docusign

First click on the "Admin" tab in the top navigation menu
Then scroll down the page to view additional content in the main area
Next click on "Signing Settings" in the left sidebar under the "SIGNING AND SENDING" section
Then click on the "In-session Landing Pages" button in the Signing Experience section
Next scroll down the page to view more landing page configuration options
Then click on the "Failed access code authentication check" text input field and enter your URL
Finally click on the "Save Changes" button to save the configuration

Create your own interactive guide with Guideflow

Why should you set the failed access code authentication landing page in DocuSign

DocuSign enables secure, seamless execution of digital transactions.

Setting the failed access code authentication landing page in DocuSign enhances the security protocol, ensuring only authorized users access sensitive documents.

This feature provides a designated fallback landing page for users who do not successfully authenticate, maintaining professionalism and consistency in communication.

By clearly directing users in case of failure, the feature upholds your brand's reliability and reinforces trust with your clients.

Last update

March 9, 2026

Tutorials