Here is how to set the assignment method for a team inbox in intercom
- First click on the "Settings" button in the left sidebar menu
- Then click on the "Inbox" option in the settings menu
- Next click on the "Team inboxes" submenu under Inbox section
- Click on the team inbox to access its settings
- Select your preferred assignment method from the list of options
- Finally click on the "Save" button to apply the changes







