How to give a user access to Explore in Zendesk
Here is how to give a user access to explore in zendesk
- First in Admin Center, click on the "People" icon in the left sidebar
- Then click on "Team members" under the Team section
- Next click on the user you want to give access to Explore
- Select the "Roles and access" tab in the user profile
- Click the checkbox to enable access for the "explore" product
- Click on the dropdown menu and select the user's role for explore product
- Finally click the "Save" button in the bottom right corner to apply the changes
Why should you give a user access to Explore in Zendesk
Zendesk is a powerful customer service platform designed to enhance and streamline customer interactions.
Unlocking the potential of Explore within Zendesk empowers team members to gain valuable insights from data-driven analytics.
By providing users with access to Explore, organizations can foster data-informed decision-making, improve efficiency, and personalize customer experiences.
Embracing this feature cultivates a culture of continuous improvement, enabling teams to optimize their strategies effectively.
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