Help Scout
Help Scout is a customer support platform for teams to manage shared inboxes, docs, and live chat.
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How to enable keyboard shortcuts in HelpScout

Here is how to enable keyboard shortcuts in helpscout

  1. First click on the profile icon button in the top right corner of the header
  2. Then click on "Your Profile" option in the dropdown menu
  3. Next click on the toggle switch for "Keyboard Shortcuts" in the Settings section
  4. Finally click on the "Save" button at the bottom right of the page

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Why should you enable keyboard shortcuts in HelpScout

Help Scout is a seamless customer support platform designed to enhance service efficiency.

Enabling keyboard shortcuts in Help Scout can significantly streamline your workflow, allowing for quicker navigation and response times.

By activating this feature, you reduce the need for extensive mouse movements, which can lead to increased productivity and less strain during prolonged periods of use.

This simple adjustment offers a more intuitive way to handle customer interactions, ensuring that your team remains agile and effective.

Last update
April 10, 2026
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