How to disable email notifications for ticket updates in Intercom
Here is how to disable email notifications for ticket updates in intercom
- First click on "Settings" item in the left sidebar
- Then click on "Channels" item in the left sidebar
- Then click on "Email" item in the left sidebar
- Then click on "Email settings" button
- Finally click on the toggle switch for "Ticket updates"
Why should you disable email notifications for ticket updates in Intercom
Intercom is a powerful customer communication platform that streamlines interactions for businesses.
An often-overlooked feature is the ability to disable email notifications for ticket updates. Switching off these notifications allows for a more tailored and focused inbox experience.
This feature empowers users to manage their notification preferences, reducing distractions and enhancing productivity. By doing so, it ensures important information is prioritized, maintaining efficiency and focus.
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