How to disable displaying caller's input in an input IVR callflow in Aircall
Here is how to disable displaying caller's input in an input ivr callflow in aircall
- First click on the "Numbers" item in the left sidebar
- Then click on the "Numbers" tab
- Next click on the name of the number you want to manage from the table
- Then click on the "Edit" button
- Next, click on the "Input IVR" element in the workflow
- Then click on the "Display caller's input" toggle to disable it
- Finally, click on the "Publish" button
Why should you disable displaying caller's input in an input IVR callflow in Aircall
Aircall is a cloud-based phone system designed to enhance business communication.
Disabling the display of caller's input in an input IVR call flow is a unique feature that enhances caller privacy and data protection.
This feature ensures sensitive information remains confidential, reducing the risk of unauthorized access.
Utilizing this feature not only boosts caller trust but also aligns with privacy standards, fostering a secure communication environment.
Last update
