Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
Website
Industry
Support
Share this article:

How to create a WhatsApp message in Intercom

Here is how to create a whatsapp message in intercom

  1. First click on the "Outbound" option in the left sidebar navigation menu
  2. Then click on the "New message" button located in the top-right corner of the Messages page
  3. Finally click on the "News" template option in the template selection modal window

Create your own interactive guide with Guideflow

Why should you create a WhatsApp message in Intercom

Intercom is a powerful platform designed to enhance customer communication and engagement.

Creating a WhatsApp message in Intercom streamlines communication by integrating this popular messaging app directly into your workflow.

This feature allows for seamless dialogue with customers where they're most active, making interactions more efficient and personal.

Benefits include increased responsiveness, improved customer satisfaction, and greater reach, all from within a single integrated interface.

Last update
May 26, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.