Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
Website
Industry
Support
Share this article:

How to add an image to an auto-reply in Intercom

Here is how to add an image to an auto-reply in intercom

  1. First click on "Settings" in the left sidebar
  2. Then click on "Channels" in the settings menu
  3. Next click on "Email" in the channels submenu
  4. Click on "Email settings" tab in the email configuration page
  5. Click on "Configure auto reply" link in the auto-replies section
  6. Click on the "+" button to start composing the auto-reply message
  7. Select "Image" from the formatting dropdown menu
  8. Finally click on "Save changes" button to apply the email auto-reply settings

Create your own interactive guide with Guideflow

Why should you add an image to an auto-reply in Intercom

Intercom is an innovative tool designed to enhance customer communication and engagement.

By adding an image to an auto-reply in Intercom, you can make interactions more visually appealing and engaging.

This approach is beneficial as it provides a richer user experience, captures attention quickly, and can convey complex information at a glance.

Images in auto-replies can personalize interactions, making customers feel more connected and valued, ultimately enhancing brand perception.

Last update
May 26, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.