Aircall

Aircall is a cloud-based phone system for businesses, offering call routing, team collaboration, and CRM integrations.

Website

aircall.io

Industry

Phone Dialer

Share this article:

How to set the number of retries in Aircall

Here is how to set the number of retries in aircall

First, click on the "Numbers" item in the left sidebar
Then, select the "Numbers" tab
Next click on the name of the number you want to manage from the table
Then click on the "Edit" icon
Then, click on the IVR element on the Smartflow Editor canvas
Then, click on the "Retry management" option
Then, click on the number of retries dropdown
Next, select a number from the dropdown menu
Finally, click on the "Publish" button located in the top right header

Create your own interactive guide with Guideflow

Why should you set the number of retries in Aircall

Aircall is a cloud-based phone solution created to streamline team communication with ease and efficiency.

Setting the number of retries in Aircall is an essential feature for managing call workflows effectively. This feature allows users to determine how many times a call should be retried if it fails to connect, reducing the risk of missed communications.

By customizing the retry attempts, teams can ensure higher call success rates, enhancing both customer satisfaction and team productivity.

Overall, this feature empowers users to optimize call handling with greater flexibility and reliability.

Last update

August 3, 2026

Tutorials