Here is how to rename audio message element in a call flow in aircall
- First click on "Numbers" in the left sidebar
- Then click on "Numbers" again to confirm selection
- Next, click on the "Customer Service" row in the main table
- Then click on the "Edit" button
- After that, click on the "Audio Message" box in the Smartflow Editor
- Then click on the pencil icon next to "Audio Message"
- Next, click on the "Audio Message" input box and edit it
- Finally click on the "Publish" button
