HubSpot

HubSpot is an all-in-one CRM platform with marketing, sales, and service automation.

Website

hubspot.com

Industry

CRM

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How to mark a help desk ticket as spam in HubSpot

Here is how to mark a help desk ticket as spam in hubspot

First click the "Workspaces" icon in the left sidebar
Then select "Help Desk" option from the Workspaces menu
In any of the ticket list views, click the name of the ticket you want to mark as spam
In the ticket detail view, click on the "Actions" dropdown menu in the top-right corner
From the Actions dropdown menu, select "Mark as spam"
In the spam confirmation dialog, select the associated conversation you want to mark as spam. If you select all associated conversations, the ticket will be deleted
Finally, click the "Confirm" button to confirm the action

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Why should you mark a help desk ticket as spam in HubSpot

HubSpot is a versatile platform designed to streamline marketing, sales, and service processes.

Within its wide array of features, HubSpot allows you to efficiently manage your help desk tickets.

Marking a help desk ticket as spam aids in preventing clutter in your support system, ensuring that your team focuses only on legitimate customer concerns.

This feature enhances productivity by minimizing distractions, leading to improved customer service and satisfaction.

Last update

February 6, 2026

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