How to create an audience on Intercom
Here is how to create an audience on intercom
- First click on "Settings" link in the left sidebar
- Then click on "Data" section in the left sidebar menu
- Next click on "Audiences" item in the expanded Data menu
- Click on "New audience" button in the top-right corner
- Click on the title field in the audience creation form to insert the title
- Click on "Add audience rule" link to set up audience targeting
- In the dropdown menu, click on the option to add a rule
- Click on the open field to input your text on the rule
- Finally click on "Save" button to create the new audience
Why should you create an audience on Intercom
Intercom is a powerful platform designed to enhance customer communication and engagement.
Creating an audience on Intercom allows businesses to segment their users into specific groups based on criteria like behavior, attributes, or location.
This feature empowers companies to tailor communication, delivering targeted messages that resonate, ultimately enhancing user experience and engagement.
By utilizing audience creation, businesses can foster meaningful interactions, improving satisfaction and converting prospects into loyal customers.
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