How to add an audience to an email in Intercom
Here is how to add an audience to an email in intercom
- First click on "Outbound" in the left sidebar
- Then click on the email item in the messages list
- Next click on the "Rules" section to expand the details
- Then click on the plus button to add an audience rule in the trigger
- Next select the trigger to apply on to your audience rule
- Then select the condition to apply on to your trigger and fill in the input field
- Next click on the "Add audience rule" link to add another trigger
- Then click on the trigger to select audience data type
- Finally select the condition to apply on to your trigger and fill in the input field
Why should you add an audience to an email in Intercom
Intercom is a powerful platform designed to enhance customer communications and engagement seamlessly.
Adding an audience to an email in Intercom allows you to target specific segments with tailored messages, ensuring that your communication is relevant and effective. This feature offers flexibility by letting you define audiences based on criteria like user behavior, demographics, or past interactions.
By focusing your emails on the right audience, you increase engagement rates and drive meaningful interactions, fostering stronger relationships with your customers.
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