How to add a mark conversation as closed action in Manychat
Here is how to add a mark conversation as closed action in manychat
- First click on the "Automation" option in the left sidebar menu
- Then click on "Instagram automation" item in the automation list
- Next click the "+" button on the top right in the automation flow builder
- Scroll down in the pop up menu
- Select the "Actions" option in the Logic section of the sidebar
- Click on the "+ Action" button in the Actions configuration panel
- Then select the "Live Chat" category from the actions menu
- Finally select "Mark conversation as Closed" option from the Live Chat actions
Why should you add a mark conversation as closed action in Manychat
Manychat is a powerful chatbot platform designed to enhance customer engagement through seamless automation.
The "mark conversation as closed" action in Manychat is a fantastic feature that streamlines managing interactions with your audience. It allows users to efficiently organize and complete conversations once a resolution is achieved, maintaining focus on active queries.
This function not only boosts productivity but also enhances the overall customer experience by ensuring timely and organized responses, keeping communication clear and concise.
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