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How to find contacts with soft bounces for a specific email in Brevo

How it works

  1. First click on the "Contacts" item in the left sidebar menu
  2. Then click on the "Add filter" button in the top toolbar
  3. In the popup menu, click on the search field and type "soft bounce"
  4. Click on the following conditions in the filter settings
  5. Click on the dropdown arrow to expand email selection options
  6. Select "Email Name" from the dropdown menu
  7. Click on the the dropdown button in the field box
  8. Select the from the filter settings being showed
  9. Finally click on the "Save as segment" button in the bottom right corner

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Why should you use this feature?

Brevo is your ultimate tool for seamless email campaign management and nurturing client relationships.

One of its key features is the ability to identify contacts with soft bounces for specific emails. This insight helps you refine your audience list and enhance deliverability. By pinpointing these contacts, you can address temporary issues that may be affecting your email delivery, such as full inboxes or server issues.

Utilizing this feature ensures that you're targeting the right audience, ultimately improving engagement rates and maximizing the efficiency of your email campaigns.

Last update
December 19, 2025
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