DocuSign
DocuSign is an electronic signature platform that helps businesses send, sign, and manage documents digitally.
Website
Industry
Collaboration
Share this article:

How to disable sender notification when a signer withdraws consent for an API user in DocuSign

Here is how to disable sender notification when a signer withdraws consent for an api user in docusign

  1. First click on the "Admin" link in the top navigation menu
  2. Then scroll down the page to view additional options in the left sidebar
  3. Next click on the "Email Preferences" link in the left sidebar under the "SIGNING AND SENDING" section
  4. Then click on the "API User" tab to switch to API user email preferences
  5. Next scroll down the page to view more email notification options
  6. Then uncheck the checkbox for "A signer withdraws consent to do business online" to deselect this notification option
  7. Finally click on the "Save Changes" button to save the updated email preferences

Create your own interactive guide with Guideflow

Why should you disable sender notification when a signer withdraws consent for an API user in DocuSign

DocuSign is a leading platform that simplifies the process of managing electronic agreements.

In the context of enabling seamless user experiences, turning off sender notifications when a signer withdraws consent for an API user ensures greater control over communication flow.

By disabling this feature, organizations relish a smoother operation as it prevents unnecessary alerts, allowing users to focus on more critical updates.

This proactive approach enhances the efficiency of document management processes by minimizing distractions, ultimately elevating productivity.

Last update
February 14, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.