Help Scout
Help Scout is a customer support platform for teams to manage shared inboxes, docs, and live chat.
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How to add a company contact in HelpScout

Here is how to add a company contact in helpscout

  1. First click on "Customers" in the top menu
  2. Then select "Companies" from the dropdown
  3. Next click on the "Create" button
  4. Then enter "Company name" in the text field
  5. After that enter the company domain in the email domain text field
  6. Finally click on the "Create" button

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Why should you add a company contact in HelpScout

Help Scout is a seamless customer service platform designed to enhance team communication and customer satisfaction.

Adding a company contact in Help Scout organizes your interactions effectively, ensuring that your team has all essential information readily accessible.

This integration enriches your customer profiles, allowing for personalized service that fosters stronger business relationships.

By streamlining your contact management, you enhance efficiency, thereby saving time and reducing effort in tracking communications.

Last update
April 21, 2026
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