Confluence
Confluence is a team workspace platform for companies to create, organize, and collaborate on documents, project plans, and internal knowledge in one shared place.
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How to disable the ITSM known errors blueprint in Confluence

Here is how to disable the itsm known errors blueprint in confluence

  1. First click on the gear icon in the top right header
  2. Click on "Configuration" in the left sidebar under Settings
  3. Next, select "Global templates and blueprints"
  4. After that, locate the "Global blueprints" section
  5. Then locate the "ITSM known errors" blueprint in the Global blueprints list
  6. Finally, turn off the toggle next to the blueprint to disable it

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Why should you disable the ITSM known errors blueprint in Confluence

Confluence is a dynamic collaboration platform that brings teams together to create, share, and organize valuable project information seamlessly.

Disabling the ITSM known errors blueprint in Confluence can streamline your workspace by removing unused templates, thus optimizing the navigation for your team.

Using this feature allows you to maintain a cleaner, more efficient system environment, making key resources more accessible for focused collaboration. It enhances workflow efficiency by eliminating unnecessary clutter, ensuring your team operates at its best.

Last update
August 3, 2026
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