Help Scout
Help Scout is a customer support platform for teams to manage shared inboxes, docs, and live chat.
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How to add a strikethrough in a new message in HelpScout

Here is how to add a strikethrough in a new message in helpscout

  1. First click on "Inbox" in the header menu
  2. Then click on the compose button in the left sidebar
  3. Next, click on the three vertical dots icon in the toolbar
  4. Then select "Strikethrough" from the dropdown menu
  5. Finally, click the compose window and start creating your message

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Why should you add a strikethrough in a new message in HelpScout

Help Scout is an intuitive platform designed to enhance customer support interactions.

One valuable feature within Help Scout is the ability to apply strikethrough in messages. This allows users to clearly indicate revisions or updates without deleting any text.

Using strikethrough can enhance communication clarity by visually displaying changes, helping teams highlight errors or outdated information effectively. This feature ensures transparency and maintains a comprehensive communication history, fostering collaboration and understanding.

Last update
April 10, 2026
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