Help Scout
Help Scout is a customer support platform for teams to manage shared inboxes, docs, and live chat.
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How to add a company property in HelpScout

Here is how to add a company property in helpscout

  1. First click on "Manage" button in the header
  2. Then select "Properties" item from the dropdown menu in the header
  3. Next click on "Company Properties" in the left sidebar
  4. Click on "New Property" button
  5. Then type the company name into the "Name" input field
  6. Next select an option from the radio button
  7. Finally click on "Create" button

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Why should you add a company property in HelpScout

Help Scout is a dynamic customer service platform designed to enhance team collaboration and improve client interactions.

Adding a company property in Help Scout allows for organized tracking of client data, streamlining communication with efficiency. This feature enables you to associate specific details directly with a company profile, making information retrieval quick and convenient.

By utilizing company properties, your team can deliver a more personalized and informed customer experience, boosting client satisfaction and strengthening relationships over time.

Last update
April 21, 2026
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