Pipedrive
Pipedrive is a sales CRM designed to streamline pipeline management and deal tracking.
Website
Industry
CRM
Share this article:

How to activate email tracking in Pipedrive

How it works

1. First click your "profile" in the top right corner
2. Then click on "Personal preferences" in the dropdown menu
3. Next click on "Email sync" option in the left sidebar menu
4. Scroll down to find "Email tracking" section
5. Finally, toggle the options on to enable email tracking

Create your own interactive guide with Guideflow

Why should you use this feature?

Pipedrive is a simple yet powerful CRM designed to streamline your sales process.

Activating email tracking in Pipedrive can truly revolutionize your communication strategy. By enabling this feature, users gain valuable insight into when and how often emails are being opened and interacted with.

This empowers sales teams to make informed decisions, optimize follow-ups, and ultimately increase conversions. With clear visibility into email engagement, you'll be able to tailor your approach to meet the needs of your clients more effectively.

Last update
December 8, 2025
A cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.