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What is Agile CRM?

Agile CRM is a cloud-based customer relationship management platform designed to automate sales, marketing and customer service workflows. It provides a range of features, such as contact management, lead generation, and email marketing, to help businesses improve their customer interactions and increase conversions. Agile CRM aims to streamline tasks, automate workflows, and enhance customer experience for businesses.

Who is it for?

Agile CRM is for businesses of all sizes and industries that want to automate sales, marketing, and customer service workflows. It is suitable for sales teams, marketing teams, and customer service teams that want to improve customer interactions, increase sales, and optimize workflows. Agile CRM caters to businesses that want to consolidate and automate their customer relationship management processes.

How does Agile CRM work?

Agile CRM works by providing a customer relationship management platform that integrates with multiple channels, such as social media, email, and mobile. It enables businesses to manage contacts, run marketing campaigns, and automate sales workflows through its drag-and-drop visual automation builder. Agile CRM provides telephony integration, enabling users to make and receive calls and manage call logs within the platform. Agile CRM also provides social listening, allowing businesses to monitor social channels and instantly engage with customers.

How is Agile CRM used?

Agile CRM is used to automate sales, marketing, and customer service workflows, reducing operational costs and enhancing customer experience. Users start by setting up an Agile CRM account and integrating the platform with their existing channels. They can then use Agile CRM to manage contacts, run marketing campaigns, automate sales workflows, and provide customer support. Agile CRM enables businesses to enhance customer experience by providing personalized and automated interactions. It also provides real-time dashboards and reporting, allowing users to monitor interactions and gain insights into customer behavior.

See a quick interactive demo about Agile CRM