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How to view top users by calls in Mixmax Reports

Here is how to view top users by calls in mixmax reports

  1. First click on "Reports" in the sidebar menu
  2. Next, click on the "Dashboard" tab
  3. Scroll down to the "Leaderboard" section
  4. Then, click on the leaderboard category dropdown and select "Top Users"
  5. Next, click on the metric dropdown on the right side of the chart
  6. Finally, select "# Of Calls" from the dropdown menu
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Why should you view top users by calls in Mixmax Reports

Mixmax elevates your communication strategy, bringing seamless integration and analytics to your email workflow.

The ability to view top users by calls in Mixmax Reports offers businesses a powerful lens into team performance.

Identifying the most proactive communicators helps managers allocate resources efficiently and tailor training for maximum impact. This feature promotes healthy competition, fostering motivation and refining communication strategies within teams.

Ultimately, leveraging these insights drives efficiency and enhances both team dynamics and customer relationships.

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