How to get notified if there is a new conversation in HelpScout
Here is how to get notified if there is a new conversation in helpscout
- First click on the user avatar in the header
- Then click on 'Your Profile' option in the user menu
- Next click on 'Notifications' in the left sidebar
- Then click on the 'Email' checkbox for 'New message'
- Next click on the 'Browser' checkbox
- Finally click on the 'Save' button
Why should you get notified if there is a new conversation in HelpScout
Help Scout is a customer support platform designed to streamline communication and improve service efficiency.
Staying informed of new conversations in Help Scout enhances your ability to respond swiftly and maintain high levels of customer satisfaction.
Being notified of new interactions ensures you're always a step ahead, providing timely and proactive support.
This feature empowers teams to manage queries seamlessly, preventing delays and fostering stronger relationships with clients.
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