How to create an inbox custom view by company in HelpScout
Here is how to create an inbox custom view by company in helpscout
- First click on "Inbox" tab in the main menu
- Then click on the "+" button in the sidebar
- Next, click on the "Company" option in the right sidebar
- Then click on the "Untitled View" text field in the header of the right panel and enter your view title
- Next click on the "Add Companies" button
- Then select a company from the list of companies
- Next click on the "Add" button
- Finally click on the "Create" button
Why should you create an inbox custom view by company in HelpScout
Help Scout is an intuitive tool designed to enhance customer support efficiency and collaboration.
One standout feature in Help Scout is the ability to create an inbox custom view by company. This feature allows teams to effortlessly tailor their workflow by organizing incoming emails based on specific companies.
Utilizing this custom view helps teams to maintain focused attention, streamline responses, and ultimately deliver more personalized service to clients. By enhancing visibility and organization, it ensures that no message slips through the cracks, fostering better client relationships.
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