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What is Chaport?

Chaport is a live chat software and customer messaging platform that enables businesses to communicate with their website visitors and customers in real-time. It provides a simple and efficient way to handle customer inquiries, provide support, and increase engagement.

Who is it for?

Chaport is for businesses of all sizes and industries that want to improve their customer communication and support on their website. It is particularly valuable for small and medium-sized businesses, e-commerce stores, and startups that aim to provide personalized and prompt customer service.

How does Chaport work?

Chaport works by integrating a live chat widget on the website, which visitors can use to initiate conversations with businesses. Users can respond from a web-based dashboard or through the mobile app. Chaport supports real-time messaging, allowing businesses to provide instant support, answer questions, and guide customers through the sales or support process. It also offers features like chat routing, canned responses, and visitor information to streamline conversations and improve efficiency.

How is Chaport used?

Chaport is used by businesses to offer real-time support and enhance customer engagement. When a visitor starts a chat, businesses receive the message, and they can respond instantly, providing the required assistance and addressing queries. Chaport allows for the customization of chat widgets, enabling businesses to match their website's design and branding. It also offers features like chatbot integration, file sharing, chat history, and team collaboration, ensuring a seamless and efficient messaging experience. Additionally, Chaport provides analytics and reports to help businesses track customer conversations and measure customer satisfaction.

See a quick interactive demo about Chaport