Here is how to move a conversation to another mailbox in helpscout
- First, click on the "Inboxes" dropdown in the header
- Then, click on the mailbox name that you want to open
- Next, click on the conversation that you want to move
- After that, click on the three dots icon in the header
- Then, select the "Move..." option from the dropdown menu
- Finally, click the "Move" button
