Pipedrive
Pipedrive is a sales CRM designed to streamline pipeline management and deal tracking.
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How to enable or disable receiving messages via WhatsApp Business in Pipedrive

How it works

1. First click on the profile avatar in the top-right corner of the header
2. Then select "Personal preferences" from the dropdown menu
3. Next click on "Notifications" in the left sidebar menu
4. Locate the "Receive messages via WhatsApp Business" option under the Marketing and communications preferences section
5. Then check or uncheck the option to enable or disable it based on your preference
6. Finally click on the "Save" button at the bottom of the page to apply the changes

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Why should you use this feature?

Pipedrive is an intuitive sales management tool designed to help businesses efficiently manage and track their sales pipeline.

Within Pipedrive, enabling or disabling messages via WhatsApp Business streamlines communication, ensuring teams connect with clients seamlessly. This integration empowers users to manage inquiries directly from their CRM, boosting productivity and improving customer relationships.

The option to toggle this feature provides flexibility, allowing businesses to adjust their communication strategies as needed, optimizing both responsiveness and focus.

Last update
December 11, 2025
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