Sendgrid
SendGrid is an email delivery platform that helps businesses send transactional and marketing emails at scale. It offers reliable deliverability, powerful APIs, and analytics tools to ensure messages reach inboxes and drive engagement.
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How to disable purging hard and soft bounces in Sendgrid

Here is how to disable purging hard and soft bounces in sendgrid

  1. First click on the "Settings" menu item in the left sidebar
  2. Click on the "Mail Settings" option in the Settings submenu
  3. Scroll down to the "Suppression Settings" section on the page
  4. Next click on the edit icon button next to the "Purge Hard & Soft Bounces" setting
  5. Then toggle the Purge Hard & Soft Bounces Status from Enabled to Disabled
  6. Finally click on the "Save" button to confirm the changes

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Why should you disable purging hard and soft bounces in Sendgrid

SendGrid is a powerful platform designed to facilitate seamless email communications for businesses.

Disabling the purging of hard and soft bounces in SendGrid can be a strategic move for maintaining a comprehensive email list. It allows you to keep a complete record of all email addresses, even those that experienced temporary delivery issues, giving you a broader insight into your email campaigns.

This feature proves beneficial as it empowers marketers to re-evaluate bounced addresses to regain contacts who may have been inadvertently categorized. Ensuring that no potential leads are permanently lost enhances the overall effectiveness of your outreach initiatives.

Last update
March 9, 2026
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