Help Scout
Help Scout is a customer support platform for teams to manage shared inboxes, docs, and live chat.
Website
Industry
Support
Share this article:

How to bold new message in HelpScout

Here is how to bold new message in helpscout

  1. First, click on the "Inbox" tab in the top menu.
  2. Then, click on the compose icon to start a new message.
  3. Then click on the message input field and enter your message.
  4. After that, highlight your message.
  5. Then, click on the "B" icon in the formatting toolbar to make text bold.
  6. Finally, click anywhere the email body to confirm changes.

Create your own interactive guide with Guideflow

Why should you bold new message in HelpScout

Help Scout is a powerful customer support platform designed to streamline communication with ease.

One notable feature of Help Scout is the ability to bold new messages, ensuring that important communications stand out to recipients.

This feature is particularly beneficial for drawing attention to priority messages or updates, facilitating efficient team collaboration.

Overall, bolding new messages in Help Scout enhances visibility and improves response times, contributing to a more organized support experience.

Last update
April 10, 2026
Cursor MariaA cursor points to a button labeled "James."

Create your first demo in less than 30 seconds.