How to create a survey?

What is Survicate?

Survicate is a customer feedback and survey platform that helps businesses collect, analyze, and act on customer insights. It provides a range of survey and feedback tools to understand customer needs, improve user experience, and drive customer satisfaction. Survicate enables businesses to gather actionable feedback and make data-driven decisions.

Who is it for?

Survicate is designed for businesses of all sizes and industries that want to gather feedback from their customers. It caters to marketing teams, customer experience professionals, product managers, and business owners who want to understand customer preferences, identify pain points, and improve their products or services. Survicate is suitable for both B2B and B2C businesses.

How does Survicate work?

Survicate works by providing a platform where businesses can create and distribute surveys to collect customer feedback. Users can choose from a variety of survey types, including pop-up surveys, email surveys, and website surveys. Survicate offers a drag-and-drop interface to design customized surveys with different question types and branching logic. Users can target specific customer segments, customize survey appearance, and set up survey triggering rules. Survicate collects and aggregates responses in real-time, providing users with insightful reports and analytics. Users can analyze survey data, identify trends and patterns, and generate visual reports to share with stakeholders. Survicate also integrates with popular customer relationship management (CRM) and marketing automation tools, allowing businesses to take action based on the feedback received.

How is Survicate used?

Survicate is used by businesses to gather actionable feedback from their customers. Users start by creating surveys using intuitive survey builder tools, customizing question types, appearance, and targeting options. They can deploy surveys on their website, in-app, or through email campaigns. Survicate provides options to trigger surveys based on specific user behavior or time intervals. Once surveys are deployed, businesses can monitor real-time responses and track completion rates. Survicate's reporting features allow users to analyze survey results, identify patterns, and gain insights into customer preferences and pain points. Users can create visual reports and share them with stakeholders to drive data-driven decision-making. Survicate also offers features like sentiment analysis, integrations with other tools, and automation capabilities to take action on customer feedback. Survicate helps businesses understand their customers, improve their products or services, and enhance customer satisfaction.

See a quick interactive demo about Survicate