How to create a bot

What is Kore?

Kore is a conversational AI and bot platform that enables businesses to automate and enhance their customer interactions. It provides a range of tools and capabilities to build and deploy intelligent chatbots and virtual assistants, allowing businesses to deliver personalized and efficient customer experiences.

Who is it for?

Kore is for businesses in various industries that want to leverage conversational AI to improve customer service and engagement. It is suitable for customer support teams, sales departments, and businesses that want to automate repetitive tasks and provide self-service options. Kore is used by organizations of all sizes, from small businesses to large enterprises.

How does Kore work?

Kore works by providing a platform where businesses can design, deploy, and manage conversational bots and virtual assistants. It uses natural language processing and machine learning algorithms to understand and interpret user queries and respond with appropriate and accurate information. Kore can integrate with various data sources and backend systems to retrieve customer data and provide personalized responses. Businesses can build conversational flows using a visual editor, define conversation paths, and train the AI models to improve accuracy over time. Kore supports omni-channel communication, allowing businesses to engage with customers through messaging apps, websites, voice assistants, and more.

How is Kore used?

Kore is used by businesses to automate customer interactions and provide personalized support at scale. Users can create chatbots and virtual assistants that can handle common customer queries, provide self-service options, and guide customers through complex processes. Kore can be used for tasks like answering frequently asked questions, providing product information, and assisting with order inquiries. It can also be integrated with CRM and customer support systems, enabling a seamless transfer of information and context between the bot and human agents. Kore's analytics and reporting capabilities allow users to track and measure bot performance, identify areas for improvement, and gain insights into customer behavior. By leveraging Kore, businesses can enhance customer satisfaction, reduce support costs, and increase operational efficiency.

See a quick interactive demo about Kore